From the moment you register on bk992 to every transaction you make, protecting your personal information is our top priority. In this privacy policy, we are fully transparent about how your data is used.
Bk992 (https://bk992.win) is a trusted online gaming and betting platform in Bangladesh. We believe that every user's Privacy Policy is a fundamental right. That is why this document provides complete transparency — what information is collected, why it is collected, and how it is used.
This Privacy Policy Applies to all bk992 services, including the website, mobile version, Sports Betting, casino games, and bingo section. By using our platform, you agree to this policy.
Our Privacy Policy Built in accordance with international data protection standards. We want you to use bk992 with confidence, knowing that every piece of your information is in safe hands.
This policy is written in English to ensure clarity for all users. If you have any questions, feel free to reach out to our support team directly.
Various types of information are collected when you create an account and use our services on bk992. Details are outlined below:
a) Information provided directly by you:
b) Information collected automatically:
| Data Type | Collection Date | Purpose |
|---|---|---|
| Identity Information | At Registration | Account creation and KYC |
| Contact Information | At Registration | Notifications & Support |
| Payment Information | Transaction Time | Deposits & Withdrawals |
| Device Information | On Every Visit | Security & Fraud Prevention |
| Gaming Logs | Play Time | Dispute Resolution & Reporting |
Bk992 respects your Privacy Policy and uses collected data only for specific, transparent purposes. We never misuse your information or collect it unnecessarily.
Promotional Email or SMS: You can opt out of promotional communications at any time by contacting our support team. This is your right.
Bk992's Privacy Policy- The most important thing to know is this: we never sell your personal information. Data is only shared with third parties in the specific circumstances outlined below:
Please Note: All third parties we share data with are bound by confidentiality agreements with us and are not permitted to use your information for any other purpose.
Bk992 follows the highest industry technical standards to protect your information. Our Privacy Policy- is built around strong protection at both the technical and organizational level.
In the event of a data breach, we will notify all affected users within 72 hours and take the necessary steps to address it.
Bk992 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that remember details about your visit.
Types of cookies we use:
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working properly.
Bk992's Privacy Policy you have full control over your personal information. We ensure you can exercise the following rights at any time:
To exercise any of these rights, please contact our support team. We generally respond within 30 business days.
Bk992 does not retain your data indefinitely. Our Privacy Policy a specific retention period is defined for each type of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | For the duration the account is active + 5 years | Legal obligations |
| Transaction Records | 7 Years | Financial regulations |
| KYC documents | 5 years after account closure | Regulatory Requirements |
| Gaming Logs | 3 Years | Dispute Resolution |
| Support Conversations | 2 Years | Service Quality Assurance |
| Marketing Data | Until Consent Is Withdrawn | User Preferences |
Once the retention period expires, data is securely deleted or anonymized.
Bk992 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. Age is verified at registration and confirmed through the KYC process.
If any guardian's or minor's information is found in our system, the account will be immediately closed and all collected data will be deleted.
A note for parents: If your child has accidentally registered on bk992, please notify our support team immediately. We will take prompt action.
Bk992 may from time to time update this Privacy Policy may update this policy from time to time. Changes may be driven by legal updates, new services, or security improvements. For any significant changes:
If you continue using bk992 after any changes, you agree to the new Privacy Policy will be considered accepted. If you object to the updated policy, please request account closure.
This Privacy Policy For any questions, concerns, or requests regarding our practices, please reach out to our data protection team:
Email: [email protected]
We typically respond within 24 to 72 hours. Urgent security-related requests are processed even faster.
We do not just talk about protecting your personal data — we prove it through action.
All your information is protected with SSL 256-bit encryption — the same technology used by major banks. Nobody can intercept your data in transit.
Bk992 never sells your personal information to third parties. Your name, phone number, or email will never reach any advertiser — that is our commitment.
Viewing, correcting, or deleting your data is entirely in your hands. Contact our support team at any time and we will fulfill your request.
External cybersecurity experts conduct regular assessments of our systems. Any vulnerabilities found are addressed immediately.
Your data is automatically deleted or anonymized once it is no longer needed. We do not hold on to data beyond what is necessary.
We notify you immediately whenever our Privacy Policy changes. Keeping anything hidden goes against everything we stand for.
Your privacy is always protected at bk992. Register now and join millions of trusted players across Bangladesh.
For users aged 18 and above. Read our Responsible Gaming Policy